Hi Jessica, Thank you and Thanks to BRT for a safe and comfortable journey. We had an exceptional day - the bus was awesome as was Jim. Here is Jim with 3 sisters that wanted to be on the bus with the families. I hope we can do business again.

Kim Fleischman, Director of Fund Development, www.hmhousing.org

I talked to Coach and he said the drivers were great. He actually hoped that he could have the same drivers (Seville Barnes and Bill Gramlich)! We will be sure to continue to reach out to you before we look to others for future things.

Corey Westover, Archbishop Hoban

We received a call from Brian Warren regarding Santana’s trip. Brian was extremely happy with how Santana handled a situation that occurred during the trip. He said it was reported to him from Sonya, the tour guide for the ghost hunter group, that her and other passengers were being harassed by a man calling them witches and other things. She said Santana placed himself between the man and the women and yelled for him to leave the women alone. Sonya was very impressed and appreciative of the actions and definitely would book with us again and request Santana to drive for her groups.

Brian Warren

Just wanted to let you know that we all thought Santana was a fantastic driver and we would get him again next time if we could!!! So polite and accommodating and tolerated our Serbian music playing on the bus the whole trip...lol!! Thank you again...for a wonderful trip.

Milly Patijarevich

Over the past few months, I have had the opportunity to work with Seville a couple of times serving one of our corporate customers traveling into Middlefield & Orwell. Seville drives nice & smooth. He is very personable. He is both a pleasure to work with and a pleasure to be around. He has helped me serve the customers repeatedly with good suggestions, and has an impressive ability to "thread the needle" in how and where we park the motorcoach for the customer’s safety and convenience when loading or unloading. The bus has always been clean and comfy. The customer we serviced together has very much appreciated our teamwork and I just wanted to reach out to you to thank you for his professionalism, charisma, foresight, wisdom, and passion for serving the customer with a sincere smile! I couldn’t ask for a better teammate! It is truly a pleasure to work with Seville!

Mark, Chauffeur, A1 Mr. Limo

Last night, Seville Barnes, your wonderful driver, escorted 46 of us to Cleveland to the Quicken Loans Arena. He was the perfect driver for our mid-seventies age group. He arrived a little early and was the most kind and mannerly driver I have ever seen. This was our church group's first time using a chartered bus so the whole experience was quite new for us. Seville checked the times with me, told us exactly where he would be parked, and in all ways put us at ease. The bus was lovely, the seats very comfortable, and the interior spotless. Many folks in the group said afterwards that the whole trip was a delightful experience and one that they would not have done without a bus. Thank you so much for your outstanding service.

Laurie Williams, Christ Community Chapel

Kathy called from Christ Community Church to compliment Seville. She said he was the perfect person to drive and everybody loved him. They were also happy with how clean the motorcoach was.

Kathy

We wish to thank you for a wonderful trip. The drivers (Jeff and Santana) were XCELLENT! Thank you.

Rabbi Scheinbaum

I am writing to thank you for driving us to NY and sharing your legendary working experience. All of us had an impressive journey with you. We have finished our program in NY, and now we're back in Shanghai. If you travel here, please let me know. I would like to show you around and tell you some stories about local people and the history of the city.

Daniel, Case Finance MBA program monitor

I just wanted to thank Seville, our driver, for the great service that was provided in transporting our guests to various locations on Thursday. Seville was most gracious and respectful to our guests and very prompt! Please share our thanks with him. We look forward to working with you in the future!

Nancy Farinacci, Special Events Manager, Cuyahoga Community College

Joe Henning did a great job. He was a very nice and courteous driver! Jeff Levy did an outstanding job!

Wendy Villafane, Great Day Tours

The bus driver, Santana, was outstanding. His knowledge, driving skill, and temperament were outstanding. Everyone on the bus admired him.

Richard Kime, Great Day Tour passenger to NYC

I want to thank you for all your help. Our trip was outstanding, but it couldn’t have happened without your gracious and professional drivers, Mac and Jeff. This was the first time members of Holy Trinity Baptist Church used your services and I must say you delivered. Thank you again.

Sandra Wilson

Joe Henning was awesome. Offered to shuttle passengers to Hartville Hardware Flea Market after dinner due to rainy weather. Very cooperative, pleasant.

Maryann, Great Day Tours Escort

Just a note to tell you that Tom Dickson did a very fine job for us yesterday. I know, I tend to write to you when things go wrong…so today I decided to send you a note and let you know that things went very, very well. I will share with you that when I heard that a Tom Dickson, someone I had never heard of, was driving for me on Sunday, I thought, OH NO. Not again! Why do I always get these new drivers who do not have a clue? Not the case this time, and I sincerely want to thank you for all that he did yesterday. He was an extremely professional and knowledgeable driver. Here is just a little of what I liked. • Arrived at the church early and shut the bus down so it would not interfere with the worship service. Then, he started it when the service was over and passengers were boarding. • Knew exactly where he was going (had read my operational itinerary), but was not sure if Mon Ami was on the right or left side of Route 53. He actually asked me! • Was so very good with my senior passengers. Got off the coach and helped everyone on. He interacted with the passengers, very friendly while loading and unloading. At any rate, I just wanted you to know how pleased I was. Much thanks.

Patricia Morrisson

Tim and Linda both did a great job on cleaning the motorcoaches for Marketplace! Rosemary and Pogo received many compliments on how clean the motorcoaches were and how good they smelled.

ABA Marketplace

Rosemary and Bruce did an excellent job on the St. Francis Washington D.C. tour (Saturday-Monday). Typically this is one bus and Rosemary and I have done this group for several years. This year the group was larger so we did two buses. Bruce fit in with the group perfectly.

Paul Travaglianti

I am really delighted to tell you that our trip was really nice. It was great! However, the driver you assigned to us made the trip even more special. Seville was professional and kind. I really appreciated his sense of humor and his patience with our schedule. He is to be commended for his wonderful service to us! Please let him know that we appreciated the great job he did for our trip.

M. Dodson, Assistant Principal, St. Leo the Great

I just want to thank our bus driver, Bill Gramlich, for getting everyone home safely from Niagara Falls State Park last night. It was a very treacherous, scary ride home. He did a great job with all the idiots and the bad weather last night."

Seneca Niagara Retail Run passenger report to Allen Kinney

Roger drove members from Cleveland State University to Columbus. They wanted me to pass along what an outstanding job he did. So, hail to the bus driver Roger Fiser!!!

Wendy Villafane, Great Day Tours

Our bus driver to Snowshoe, Bruce Jones, did an excellent job. He loaded and unloaded with the help of a few members and was there when we needed him. I will be making a request that, when we need a driver from your company, we ask for him.

Art Pokopac, Stark County Ski Club Trip Chair

"On a side note, the driver (Joe Orosz) we had was great. the weather was bad when we left, and he got us home safely. We felt very comfortable with him in the driver's seat. Please tell him THANK YOU!"

Cathy Futey, Parma City Schools

“I would like to say thank you from the St. Jerome Respect for Life group. Your driver Seville was totally awesome. We have been attending the march for 23 years & he is the most knowledgeable driver we have ever had. We will be attending next year & your company will be asked to drive us again. Also, we will request Seville. Again, thank you for your excellent service.”

Marsha Johns, President